I’d like Salesforge to recognize and display replies in Primebox, even when someone responds from an email address that wasn’t originally included in the sequence. I frequently reach out to general inboxes like [email protected], but often receive replies from employees’ direct email addresses. These replies sometimes don’t appear in Primebox, so I can only see them through my forwarded inbox rather than responding from the original Salesforge sending mailbox. Sometimes it isn't feasible to forward to an external email address, and I am sure there are replies that are lost in the void. I also use Primeforge, and it is not feasible for me to be logged into every email to monitor this. This also means Salesforge doesn’t recognize these as replies, so the original contact continues receiving follow-ups even though someone from their company has responded. I’ve had instances where we’ve already spoken with someone, but their company continues receiving emails. I now manually check every response to make sure related contacts are paused or removed from their sequences.